Privacy Policy

This privacy policy gives you insight into the data we collect, for what purpose we collect and use this data and how the data is stored. We respect your privacy and process your personal data only for the purpose for which the data was provided and in accordance with the applicable privacy legislation.

The controller of your personal data is EUGEO.IO part of S.C. ROTARY INVEST S.R.L. (hereinafter: ROTARY INVEST SRL, we)

Website: https://eugeo.io/
Chamber of Commerce registration number: J20/619/2022
Address: Romania, Simeria, Street Victoriei, No. 24, County Hunedoara, postal code 335900
VAT number: 46024075

Copyright

The use without prior written consent, regardless of the purpose, of any elements on the website https://eugeo.io/ is punished according to the laws in force.

Attempting or performing unauthorized operations on this website, namely misuse, fraudulent use, unauthorized access, modification and / or copying of information for the purpose of trading or any other such actions contrary to the interests of ROTARY INVEST SRL, will be punished according to laws.

Limitations of liability

ROTARY INVEST SRL does not assume responsibility and is not responsible for any damage caused by using in any way the products purchased through this website. ROTARY INVEST SRL does not guarantee and will not be held liable if the purchased products do not correspond to the purpose for which they were purchased.

ROTARY INVEST SRL verifies the accuracy of any information on the website, but is not responsible for the content and availability of the website.

ROTARY INVEST SRL is exonerated from liability and does not present any contractual obligation, in the following situations:

• product photos (static, dynamic, presentations) are used exclusively as a presentation and may contain accessories not included in the standard package, and there may be differences between the actual color of the products and that displayed on the monitor used, depending on its settings;
• some technical specifications, product descriptions or price may be changed without notice by the supplier and / or manufacturer or may contain operating errors; the confirmation of the final price will be made by the representatives of the company ROTARY INVEST SRL, electronically or by phone, after receiving the order in electronic form;
• the availability in stock of all the products presented, depending on the product suppliers and manufacturers; confirmation of availability and delivery time for the requested product will be made by the representatives of the company ROTARY INVEST SRL, electronically or by phone, after receiving the order in electronic form;
• product defects and their repair are the responsibility of the supplier / manufacturer; the maximum number of damages that can be paid by ROTARY INVEST SRL, in case of non-delivery or improper delivery – and declared according to the specifications below – is the value of the amount collected from the customer;
• non-delivery of ordered products, delayed delivery or improper delivery, in cases of force majeure: fires, explosions, floods, epidemics, strikes, government actions, wars, acts of terrorism, protests, riots, civil unrest or other force majeure impediments, according to the provisions of the Romanian legislation applicable and in force at the time of order confirmation;
• withdrawal of product offers;
• accessing external websites that contain links to this site, this being done solely at your own risk;
• unconfirmed order, which has no contract value;
• additional costs incurred by the customer at the time of payment, other than those confirmed by ROTARY INVEST SRL – transport price, etc. and which are the responsibility of the customer and / or his bank;

ROTARY INVEST SRL guarantees the security and confidentiality of the data hosted and transmitted through its computer system but does not assume responsibility for the loss of information caused by any defects or errors in the software with which the website is designed and hosted.

Users expressly agree that the use of this website and purchase of products or services is at their own risk.

PROCESSING PURPOSES

We process your data for the following purposes:

• Manage your account;
• Review, process and complete orders, returns and complaints;
• Our own marketing goals and marketing goals of parties with whom we collaborate;
• Creditworthiness tests, for example if an uncertain payment method is selected such as payment in installments;
• Managing our claims in the event that ROTARY INVEST SRL does not receive payment despite various warnings;
• Complying with legal obligations / enforcing rights and claims;

ROTARY INVEST SRL processes the following data in its customer base:
(Historical data is also kept of this data to the extent permitted by law)

Information about who you are

We process your name, address, place of residence, date of birth, birth name, gender, email address, telephone number, (password) and customer number.
This data is not used for marketing purposes unless you have given us explicit permission. Newsletters are sent by e-mail and only after registration. Every newsletter has a link to unsubscribe or by email request at contact@eugeo.io . Your telephone number will not be used for commercial purposes and we do not provide address data to third parties for marketing purposes via print. ROTARY INVEST SRL can use address data provided to it for sending advertising material from ROTARY INVEST SRL or trade names of ROTARY INVEST SRL.

Order details

All data that are important to be able to process your order are processed including the data of orders, returns, cancellations, discounts, (different) delivery addresses, order channels and chosen payment methods.

Bookings and payments

On your account we process deliveries, payments, corrections, cost entries, payment arrangements, payment arrears and other entries such as direct debits and blocking in connection with, for example, debt assistance or administration.

Correspondence and contact history

All correspondence conducted (via mail, email, telephone or social media) is processed and stored. This includes confirmations of orders or returns and payments, invoices, payment requests, account statements and handling of complaints. It is also stored whether you have given permission for other services such as our newsletter.

Use of our website

We keep track of which items have been placed in your shopping basket or wish list, which pages have been visited, the device with which you visit our site, your IP address, your cookie settings and the cookies themselves.

SECURITY OF YOUR DATA

ROTARY INVEST SRL uses secure connections on all its web pages and passwords are always hashed. When we transfer or receive your data on our website, we always use the coding technologies that are recognized as common standards within the IT sector.

We do not store more data than necessary and ensure that no particularly sensitive personal data is stored in our database, unless this cannot be otherwise. We take technical and organizational measures to prevent data loss or unlawful processing (such as attacks). We therefore guarantee an appropriate security level and have our site tested periodically.

All systems in which (sensitive) personal data are processed are equipped with antivirus software and the latest security-related patches of all other important software, as issued by the suppliers of this software.

TRANSPORT OF PERSONAL DATA

We cannot avoid sharing your personal data with third parties. We explain why below.

Logistical partners

When processing your order (s), personal information is provided to the following logistics partners:

• DPD;
• UPS;
• BooKurier;
• Cargus;
• DragonStar;
• FanCourier;
• GLS;
• Nemo Express;
• SameDay;
• Stack;
• TNT;
• eCourier;
• ColeteOnline.

Without providing data to these partners, the ordered items cannot be delivered to your address or the alternative delivery address you have chosen. The above-mentioned logistics partners can use third parties for the delivery of your package whereby they ensure that these third parties offer the same guarantees with regard to your privacy.

Creditworthiness check

If an order is placed with an uncertain payment method, a creditworthiness assessment will take place by means of a check at BRD Bank and OTP Bank. Hereby the following information is sent:

• Sex;
• Initial;
• Last name;
• Birth name;
• Street name & house number;
• Postal Code;
• Residence;
• Date of birth.

Companies that allow customers to use an uncertain payment method generally have a legitimate interest in protecting themselves as much as possible against late payments. One of the ways to do this is by checking the creditworthiness of the customer before uncertain payment methods are offered. During this check we use positive and negative credit information. Credit information contains information about outstanding payments and information that gives a clear indication of the risk of non-payment (such as bankruptcy, debt restructuring or deferment of payment due to inability to pay). This information is used to prevent non-payment and to ensure that our customers are protected against any misuse of their accounts and / or their identity.

An individual automatic decision can form the basis for not allowing “uncertain” payment methods when placing an order or requesting a (partial) advance payment. You have the possibility to object to such a decision at any time and to submit a request for a manual assessment via the contact details below.

Fight against fraud

To prevent fraud (eg that a third party cannot misuse your account), ROTARY INVEST SRL has handled / assessed internal reviews and manually by ROTARY INVEST SRL employees or administration.

Customer contacts

In order to provide you with the best possible service, good customer service is of great importance and our customer service needs access to your data.

Other parties

Based on legal obligations, ROTARY INVEST SRL can provide data to the government, police, judicial authorities and other bodies governed by public law or other parties. In the case of (suspected) fraud, ROTARY INVEST SRL reserves the right to report this to the police, stating the required personal data or to have an investigation conducted by a criminal investigation agency. In the context of legal proceedings we may provide information to the parties involved, including lawyers, legal aid, bailiffs, the experts involved and the court.

RETENTION PERIOD

We store personal data for the duration of the active customer relationship and / or in the case of another business relationship with ROTARY INVEST SRL (eg a newsletter permission). In the event of the deletion of your account and / or the termination of the business relationship in any way, your personal data will be blocked and permanently deleted after the expiry of the legal retention obligations on ROTARY INVEST SRL. If we retain personal data, these will only be used to comply with legal rules / requirements and / or to enforce our own rights and claims and / or for statistical purposes. We will in any case not store your data for longer than is necessary for processing the purposes for which it was collected.

INFORMATION ABOUT YOUR RIGHTS

If you wish to exercise your rights under current (privacy) legislation, we request that you make this known to us via the contact details below. State the reason for your request and your customer number (if applicable).

Right to view

You have the right to request which personal data we have processed from you and to which third party data has been provided.

Right to removal and rectification

You have the right to adjust your personal data or have it removed or removed. If there is incorrect data, it will be adjusted as soon as we receive your report. If the legal requirements are met, personal data will be deleted if they are no longer necessary for the purpose for which the personal data have been processed or if personal data has been processed unlawfully.

Personal data is excluded from deletion if it is used to fulfill our duties (eg. in the case of contractual obligations), for the purpose of exercising our rights and claims and if we are required to retain data on the basis of a legal retention obligation .

Right to restriction

If the legal requirements are met, you can request that the processing of your personal data be limited. This means that the (further) processing of certain data will be stopped. You then place a new order with a certain payment method such as UTrust.

Right to object

You have the right, at any time, to object to the processing of your personal data. We will then cease processing unless, in accordance with legal requirements, we can demonstrate compelling legitimate grounds for processing that outweigh your interests.

We hereby note that in the case of an objection to the processing of personal data for marketing purposes, these personal data are only used for processing this objection and no longer sending advertising material. The objection has no effect on the processing of personal data based on one of the other processing purposes.

Right to make a complaint

Our data processing has been registered with the Romania Data Protection Authority in Bucharest. The Romania Data Protection Authority has been designated as the regulator in Romania and you have the right to submit a complaint to the regulator if you believe that your rights have been violated.

COOKIES

A cookie is a small text file that is placed on your computer, tablet or smartphone during your visit to our website. Information is stored in this text file and this information is recognized / retrieved on a subsequent visit. By using cookies and other technologies, we ensure that:

• You do not always receive or need to enter the same information when you visit our webshop;
• We can offer you special functions such as your wish list or shopping basket;
• We can measure how our web store is used and where we can still improve it;
• We can show you advertisements and recommendations based on your interests;
• We can recognize which device you use when you visit our website;
• We can (let) register how often an advertisement is shown in order to better tailor the advertisements to your needs and interests and to prevent you from seeing the same advertisement all the time.

Third-party cookies are also placed through our web store. The privacy and cookie policy of the relevant company applies to the use of cookies by other companies. No personal data is stored by placing cookies. You can find more information about the use of cookies on our Cookie Policy page.

CONTACT

If you want to respond to our privacy policy or exercise your rights, you can contact one of the methods below:

Via email: contact@eugeo.io

APPLICABILITY

This privacy policy and the terms and conditions of ROTARY INVEST SRL apply to every visit to our website, every transaction, every agreement and all correspondence. This privacy policy can be changed at any time.